CB
Chris B

1 reviews | Active since Jan 2017

12 Jan 2017, 10:18

Credit Card Cancelled without notice

<p>Credit Card expired in October. I never received any communication from Standard Bank to renew, usually get a phone call. Phoned the Credit Card line today only to be told the Card was cancelled in November because of non-FICA compliance. I also never received any communication from Standard Bank to FICA the card. Then was told I would have to re-apply for a new card!!! Not a chance, this is my time to say good bye to this Bank. Will never use Standard Bank again!</p>

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Replies (2)
Standard Bank
Standard Bank's reply12 Jan 2017, 15:48
Official

Good day Chris Bye

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply13 Jan 2017, 11:50
Official

Good day Chris Bye

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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