RS
Rethabile S
1 reviews | Active since Dec 2018
29 Oct 2022, 11:36
Credit Card Cancellation Request: ***7
I have send countless emails to Standard Bank to close my Credit Card. To date no positive response from Standard Bank to close this matter. The first email asking for cancelation and closure of the credit card was sent 30 September 2022 however, this matter is still not sorted.
The level of service received here is pathetic and frustrating!! Month end they will charge card, service, policy fees etc even though I have continuously asked for the credit card to be closed. Please assit.
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Standard Bank's replyOfficial
29 Oct 2022, 12:15Good day Rethabile
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team***
Standard Bank's reply29 Oct 2022, 12:15
Official
Good day Rethabile
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team***