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Tshidi L
1 reviews | Active since May 2017
31 Mar 2026, 11:28
Credit Card Cancellation
Good Morning
I contacted STD bank this morning asking to close my credit card. I was then placed on hold until I ran out of airtime and I'm still not assisted.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
31 Mar 2026, 11:40Good day Tshidi,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Mar 2026, 11:40
Official
Good day Tshidi,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
TL
Tshidi L's updateReviewer Update
01 Apr 2026, 21:13Evening
I still have not received confirmation on my credit card being closed.
I still have not received confirmation on my credit card being closed.
TL
Tshidi L's update01 Apr 2026, 21:13
Reviewer Update
Evening
I still have not received confirmation on my credit card being closed.
I still have not received confirmation on my credit card being closed.