GC
Gavin C
1 reviews | Active since Sept 2012
05 Jan 2019, 08:28
Credit Card auto payment duplicated
Standard Bank Card division duplicated my Credit Card automatic payment and because fees where insufficient a charge of R120 was levied. This all happened despite my communication with Standard Bank. Please reverse the charge and prevent it from happening again!
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Jan 2019, 03:24 Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply06 Jan 2019, 03:24
Official
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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*** (fax)
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*** (fax)
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Standard Bank's replyOfficial
07 Jan 2019, 11:33Dear Gavin
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply07 Jan 2019, 11:33
Official
Dear Gavin
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***