Credit Card Application Terrible Service

Dear Standard Bank Credit Card Application

I've app**** online for a Golden Credit Card on the 24th of April already. On the same day Rejoice called me and in 9min said I qualify for R90 000 limit credit card and that I can collect my credit card within 5 to 7 working days.

Every week Rejoice call me and asks for more info to be emailed.

I went to Standard Bank Mall@Reds last Friday to enquire about my application where I was informed that my application is not even showing on the system.

The lady from Standard Bank Mall@reds called head office and credit application to try and find out what happened to my application and my ref number and said I will receive feedback. Which I didn't. Instead, Rejoice called me again saying I must email April's Bank statements that was outstanding.

*Please cancel my application as this is the most unprofessional and most delayed process I've dealt with.*

No communication, no feedback. No result in 3 weeks. I've had proposals from Nedbank and Absa and I'll try one of them as the service from Standard Bank is absolutely terrible!

Rejoice took my Banking details for the Credit card to be deducted the 25th of each month. *Remove my information immediately* as I do not want anything to do with Standard Bank anymore.

Your service is terrible and the process is taking a ridiculous 3 weeks now.