YG
Yvonne G

1 reviews | Active since Jul 2015

29 Jul 2015, 08:30

Credit card application sabotage

I went to the main branch to apply for a credit card ,I was told to bring a comfort letter from my HR department offwhich I did.the consultant told me i must have atleast R2 000 in my account before payday,she sabotaged my application saying i do not have sufficient funds in my account offwhich i have an access save with them which reflects they are funds in it.she told me i have low scoring points when i know my BRI is at 6.standard bank please help me out here im in really need of funds.

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Replies (1)
Standard Bank
Standard Bank's reply29 Jul 2015, 11:49
Official
Hello yvonne1986,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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