Credit Card Application
I app**** online for a credit card on 26 August 2019 I emailed the documents to 2 email address.
When you call the call centre nobody is answering you hold on for more than 10 minutes. There is no feedback. I logged a complaint nobody even calls.
I'm frustrated and I feel don't let me apply for Credit and then don't deliver a service.
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Standard Bank's replyOfficial
29 Aug 2019, 15:37Dear Beandri Diedericks
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre *** ***
Standard Bank's reply29 Aug 2019, 15:37
Official
Dear Beandri Diedericks
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre *** ***