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MELANIE M

1 reviews | Active since Sept 2011

02 Nov 2015, 13:07

CREDIT CARD APP

I AM SO DISAPPOINTED WITH THE SERVICE RECIEVED FROM STANDARD BANK. A TELEPHONIC APP WAS DONE ON THE 23RD SEPTEMBER, DOCUMENTS SENT TO STANDARD BANK VIA EMAIL ON THE SAME DAY. I CALL EVERY WEEK AND SOMEONE ALWAYS SAYS THEY WILL GET TO ME BY END OF BUSINESS, ITS NOW THE 2ND OF NOVEMBER AND STILL NO RESPONSE FROM ANYONE...REALLY AND UTTERLY FUSTRATED AT THE LEVEL OF SERVICE...<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply03 Nov 2015, 12:09
Official
Hello MELANIE001,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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