credit card
<p>So I phone Card division - like I am told by Card Collections to order a nwe card so Sizwe tells me they can't order me a new card - I must speak to Card Collections - so I tell him that they are sending me from pillar to post because they say them and them say they! Then he tells me he is not sending me from pillar to post and puts me through to credit rehabilitation. DOES NOBODY KNOW HOW TO DO THEIR WORK - STANDARD BANK WANTS ME TO MAKE A PAYMENT - I WILL MAKE A PAYMENT WHEN I HAVE A LINKED CARD TO MY BANK ACCOUNT - I REFUSE TO HAVE A DEBIT ORDER GO OFF MY ACCOUNT - WHO DOES NOT UNDERSTAND THIS! SO NOW BECAUSE OF STANDARD BANKS F-UP I AM *****ED WITH GETTING A CARD TO MAKE PAYMENT - DO YOU WANT PAYMENT OR NOT - AND WANT TO HAND ME OVER - BECAUSE OF THEIR MESS UP! I DO NOT CARE IF I CUT THE FREAKIN CARD UP ONCE I RECEIVED IT BUT I WANT IT LINKED TO MY ACCOUNT! THEY TELL ME ALL THIS THINGS TO DO AND THEN TELL ME IT'S NOT THEIR RESPONSIBILITY TO MAKE SURE I GET A CARD - OR IT IS NOT THEIR DIVISION - PHONE THE OTHER DIVISION - YOU PHONE THE OTHER DIVISION AND THEY TELL YOU IT IS NOT THEM WHO YOU MUST DEAL WITH - WHO THE HELL DO YOU DEAL WITH AT STANDARD BANK!?!</p>
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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