ST
Shawn T

1 reviews | Active since Mar 2014

11 Dec 2020, 10:16

credit card

I was called by the credit card department last week 02 Dec and offered me an upgrade on my credit card. The consultant advised me she will get back to me up till today I never received an email or call to tell me what is the progress of my credit card

0
Replies (3)
Standard Bank
Standard Bank's reply11 Dec 2020, 10:35
Official
Hello Shawn 

Thank you for posting your comments. 

Your matter has been escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
***
***
ST
Shawn T's update15 Dec 2020, 08:30
Reviewer Update
I am still awaiting for response no one has contacted me yet.
ST
Shawn T's update18 Dec 2020, 10:56
Reviewer Update
Reply from Standard bank is very poor it takes very long to reply