AK
Aaliyah K

1 reviews | Active since May 2016

02 Nov 2016, 21:10

Credit card

<p>Standard bank tends to slack quite abit ,I means its been like almost 3 months nago whenever I check my applove status on my card its forever still in transit ,to make matters worse when the agent called and asked the branch to send the card to ,it Still got sent to the wrong branch ,I mean they have access to your details can they not trace a branch closer to your area ,it gets very disappointing cause its not like we get any compensation for the slack service yet we have our bank charges plucked timeously</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply03 Nov 2016, 14:55
Official

Good day Aaliyah Khan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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