PG
Peter G

1 reviews | Active since Dec 2019

02 May 2024, 11:10

Credit Card

Hi.

On Tuesday I received a call from a company working with Standard bank regarding a Credit card that I'd like to take out. I have since sent All relevant documents through and even accepted the Debi check on my standard bank app. Yet I have no feedback nor confirmation of what is going on. Please can someone assist?

0
Replies (4)
Standard Bank
Standard Bank's reply02 May 2024, 11:29
Official
Good day Peter 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards 
Standard Bank Hello Peter Team 
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PG
Peter G's update02 May 2024, 13:57
Reviewer Update
Good day.

Thank you for your prompt response. Please note that I still have no idea what is happening. Please can I perhaps ask for a time frame??
Standard Bank
Standard Bank's reply02 May 2024, 15:01
Official
Dear Peter 

We will reach out to our team.

We will be in touch with further feedback.

Have a great day further.

Kindest regards 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 May 2024, 10:47
Official
Good day Sir 

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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