ST
Shawn T

1 reviews | Active since Mar 2014

27 Nov 2019, 16:25

Credit card

I have been paying my credit card monthly without skipping one month and I make sure i pay more than what my minimum installment is per month I am not using my card at all but the amount just never decrees it is still stuck on one amount

0
Replies (3)
Standard Bank
Standard Bank's reply28 Nov 2019, 03:34
Official
Hello Shawn, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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ST
Shawn T's update28 Nov 2019, 06:27
Reviewer Update
I would like to get feedback as soon as possible with regards to my account please!
Standard Bank
Standard Bank's reply04 Dec 2019, 14:13
Official
Dear Shawn Thompson

Thank you once again for posting your comments.

I refer to our email correspondence with each other and telephonic conversation,  and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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