ND
Norman D

1 reviews | Active since Jul 2011

05 May 2022, 14:24

Credit Card

Good Day,

I app**** for credit card via my mobile app and was approved and received and acceptance quote minutes later. I was requested to send my payslip to digital fulfilment but I send the bank statement too and heard nothing from Standard Bank until I got worried about personal information. I made calls and calls and nobody called me till to date and only received an email from ***. I have requested for agent to call me back and she is not bothered by my emails, I have never seen such unprofessionalism in a while.

Regards, ***

0
Replies (1)
Standard Bank
Standard Bank's reply07 May 2022, 08:49
Official
Dear Norman

Thank you for taking my call during a difficult moment.

Your request has been approved.

Wishing you a speedy recovery.

Warm Regards

 Standard Bank Help Centre: 
***