Credit Bureaus not updated with credit card payments

Item: Standard Bank
Rating: 1
Author: David M

Always when I request credit report (from experian and transunion), standard bank credit card is not always updated with latest payment details. So today I requested a report and it shows the last time it was updated was in 2018/06/26 and that is three month back. This is terrible and affecting my credit status.

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Replies (1)

Standard Bank's replyOfficial

08 Sept 2018, 01:26

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Benedict Mosegedi
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply08 Sept 2018, 01:26

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Benedict Mosegedi
Complaint Resolution Centre
***
*** (fax)
***