BB
Beccy B
1 reviews | Active since Jun 2019
25 Oct 2020, 17:24
Credi card
Can i please get a response after contacting *** My email is ***
Other banks are quick with responses. But you guys are taking forever. As we still feel unsafe going into branches, can your emails be responded quickly even call a client to ensure best service is rendered.
I have been referred from cardqueries to cardlegal but still no respond. I want to know the amount owed on my credit card so i can arrange to pay as i just got a job after 2years please. I want to fix my finances. Help me please .
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Oct 2020, 23:33Hello Beccy
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply25 Oct 2020, 23:33
Official
Hello Beccy
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
28 Oct 2020, 10:07Hello Beccy
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 Oct 2020, 10:07
Official
Hello Beccy
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***