MG
Manie G

1 reviews | Active since Jun 2019

24 Feb 2023, 12:08

Crazy Fees.

Standard bank charged me R 50 for an immediate payment transaction that is far above the norm of other banks - R 8 at Capitec, this resulted in my account going into a negative balance. They then further charged me R 100 for an honouring fee due to the account going into a negative balance. I would like the R 100 fee to be refunded, and will also lodge a complaint wit the ombudsman and consumer protection act.

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Replies (1)
Standard Bank
Standard Bank's reply24 Feb 2023, 12:20
Official
Good day Manie 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 

Standard Bank Help Centre 
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