CZ
Cecilia Z
1 reviews | Active since Nov 2013
31 May 2021, 23:18
Crazy bank charges
I have a gold cheque account with standard bank and they charge R110 for monthly fees. Last month I didn't pay the monthly fee, I was then charged R132 for honoring fee. Today I paid the monthly fee and an additional 64 for overdraft fee which I don't have. I actually paid the bank R196 for not being able to pay R110 monthly fee. That's a total reap off sis. We are working for bank charges mos. I am extremely furious cos I also need every sent I am earning.
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Standard Bank's replyOfficial
01 Jun 2021, 00:14Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Jun 2021, 00:14
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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