CZ
Cecilia Z

1 reviews | Active since Nov 2013

14 Oct 2019, 08:10

CRAZY BANK CHARGES

I have a cheque account with Standard Bank and was so happy about the service and bank charges until 4 months back when the bank charges escalated from approximately R100 to R200, then R400 and now R1000. This is actually ridiculous, especially in my financial state at the moment. I am so furious because I even cancelled all my debit orders with the service providers and I pay them directly on a monthly basis. I can use that amount to buy my 11 month old food and nappies.

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Replies (1)
Standard Bank
Standard Bank's reply14 Oct 2019, 12:39
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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