TM
Teboho M

1 reviews | Active since Aug 2014

31 Mar 2015, 09:20

****py service from Standard Bank

I have been complaining about my banking that I cannot transfer money to my nominated benefeciaries. I complained on October the bank got in contact with me when they couldn't resolve the issue they stopped calling, they just send text messages.<br> <br> On the 27th of February 2015 a company called Allfin debit money from my account without authorization notified the bank and they did nothing. Again today the 31st of March 2015 yet another debit order from Allfin has gone through.<br> Along with a debit order from a company called Digicash.<br> Where is the security for our hard earned money when people can access our accounts this way and do as they please?<br> <br> Standard Bank has failed its customers.

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Replies (1)
Standard Bank
Standard Bank's reply02 Apr 2015, 10:16
Official
Hello Teboho1906,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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