RS
Rynhardt S
1 reviews | Active since Dec 2012
07 Mar 2015, 12:46
**** Sevice
I came to the bank to open a new account for my son and to get my account and my wife's FICA'ed as per law. We followed the branch rules and added our names to the list (Nr.5 to be exact @ 11h06) We've sitting here waiting for a consultant since then which is now over an hour and a half. People whom came after us was helped before us and when I asked the branch manger Maria Fourie......I was told to take a seat the consultant is busy.<br> I never had such bad service from a Standard Bank branch in my life. If i didn't have so much business with this bank I would close down my accounts and move to some other bank whom is will to gain new business with a new account.
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Replies (1)Standard Bank's replyOfficial
09 Mar 2015, 08:31Hello Ouboet,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply09 Mar 2015, 08:31
Official
Hello Ouboet,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
