1 reviews | Active since Jan 2013
**** service's
I have been messaged by standerd bank motor cover to send a update on my insurance policy for my car in Desember 2018. After the message I mailed my policy to them, then in January 2019 they send me a message again to say they didn't receive my email, I then emailed them the policy again and stated in the mail that this is now the second time I send the policy. Today I get a sms telling me they are going to insure my car from there side as I don't send my policy, after I got a confirmation feom them that it has been received. So how many times must I send it as clearly they get the mail. If they are going to deduct one sent of my account for there stupid system not working I will take this as high as I can. So get your **** together Standerd bank. I will never use you again and won't advise poeple to use you.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Best regards,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Best regards,