MM
Megan M
1 reviews | Active since Nov 2018
22 Nov 2018, 10:20
**** Service yet again
Okay so standbank has sorted this out but yet my husband just got a message saying that he has been handed over. We are taking this further to our lawyers as this is messing up our credit rating and score. Is there anyone who can do their job correctly. I am frustrated and so is my husband I have not seen him this frustrated at all. What more information do you need to sort out one simple thing. There is surely a lack of communication with in standard bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Nov 2018, 14:06Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply22 Nov 2018, 14:06
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
23 Nov 2018, 11:58Dear Megan Martincich
Thank you once again for posting your comments.
I refer to your previous review and can confirm that a response has been sent to your husband.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to your previous review and can confirm that a response has been sent to your husband.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply23 Nov 2018, 11:58
Official
Dear Megan Martincich
Thank you once again for posting your comments.
I refer to your previous review and can confirm that a response has been sent to your husband.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to your previous review and can confirm that a response has been sent to your husband.
Kind regards
Clint Petersen
Complaint Resolution Centre
***