WK
Wynand K

1 reviews | Active since Mar 2011

06 Sept 2018, 16:10

**** service and daylight *****

As an ex staff member I am really discussed with they way standard bank are steeling and commiting ***** on their customers account. I have made a purchase on my card and the money was emmidiatly taken off my account as a autherized transaction. My balance was emmidiatly decreased by the purchase. On the 5th of Septembet I was charged a honounering fee of R131. I phoned and enquire why they charged me that we. I was advised it is because there was not enough funds in my account for that purchase I have made. Clearly Standard bank are steeling the peoples money this way and making alot of money from this.

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Replies (2)
Standard Bank
Standard Bank's reply07 Sept 2018, 05:07
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Benedict Mosegedi
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 Sept 2018, 11:06
Official

Dear Wynand

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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