****.py service!! AGAIN!

COMPLAINED ON THEIR WEBSITE - NO RESPONSE - NO CHOICE BUT TO COMPLAIN ON HELLO PETER<br> <br> REALLY REALLY REALLY DISAPPOINTED ONCE AGAIN<br> <br> I went to the Southdale branch to collect my cheque card - on the first day the guy couldn't get it to accept the pin (system error) and told me to come back the next day. I could not go the next day so I went on Wednesday, two weeks later, another guy tried to set the pin and the system told him that the pin had already been issued and he in turn had to contact some call centre or the other. After being in the queue for 40 minutes I was told to come back!! The guy took my number and copied my docs, will call u - still waiting!<br> ONCE AGAIN I have to make time from work and go back to the branch. <br> When we as customers make a small error of ANY kind we get penalized from dizzy heights, when your systems make these HUGE time consuming mistakes do we get compensated??? NOOOOO<br> <br> Really time to change banks, every step of the way I have had disappointments with the Southdale branch of Standard Bank. When I complain I get brilliant service but when I don't, when I want to be a normal quiet customer, I get messed around!! VERY DISAPPOINTING - REALLY!!