SM
Sibusiso M

1 reviews | Active since Oct 2012

04 Sept 2017, 15:10

**** insurance, **** service

I submitted a claim on 01 August and today it's 05 September and I am still waiting for feedback. I constantly get messages from the repairers asking me for authorisation from Standard Bank, how the **** am I supposed to know that information when the insurer has said nothing to me?

0
Replies (1)
Standard Bank
Standard Bank's reply05 Sept 2017, 13:15
Official

Dear Sibusiso

Thank you for your posting.

The matter has been referred to a Resolution Specialist who will be in contact with you shortly.

Kind regards

Complaint Resolution Centre

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