JM
Jared M
1 reviews | Active since Jun 2018
05 Aug 2023, 07:40
Crad machines not registered with BP Bara in Soweto
Standard Bank Merchant card machines are not registered at BP Bara in Soweto as a result my fleet card declined. After being on the phone with Thabo (The owner of the petrol station), they have asked me to come back tomorrow or on Monday to make payment. Please could you speak to the owner and insure that your card machines are registered with the petrol station? Just while I was there 2 other people's cards declined and they were also unable to pay...
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Replies (2)
Standard Bank's replyOfficial
05 Aug 2023, 08:18Dear Jared ****ord
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Aug 2023, 08:18
Official
Dear Jared ****ord
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
07 Aug 2023, 14:48Dear Jared,
We would like to thank you for giving us the opportunity to contact you and get a better understanding of this matter.
We are glad we to hear that the matter was resolved on your end.
Should you need any assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to contact you and get a better understanding of this matter.
We are glad we to hear that the matter was resolved on your end.
Should you need any assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Aug 2023, 14:48
Official
Dear Jared,
We would like to thank you for giving us the opportunity to contact you and get a better understanding of this matter.
We are glad we to hear that the matter was resolved on your end.
Should you need any assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to contact you and get a better understanding of this matter.
We are glad we to hear that the matter was resolved on your end.
Should you need any assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***