MC
Mariena C

1 reviews | Active since Mar 2019

26 May 2020, 11:21

COVID19

Received a payment holiday on my VAF account for April, May and June. April payment debited against my account on the 25th of April. Standard Bank promised to refund me. We are a month further and still no refund. Various avenues contacted for this to be solved. No joy received.

0
Replies (2)
Standard Bank
Standard Bank's reply26 May 2020, 12:50
Official
Dear Mariena

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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 *** (fax)
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Standard Bank
Standard Bank's reply03 Jun 2020, 07:49
Official
Dear Mariena

Please be informed this matter has been resolved.

Kind regards

Complaint Resolution Centre
**********
********** (fax)
***********