covid payment relief

Item: Standard Bank
Rating: 1
Author: Nnyalleng M

I app**** for Covid payment relief on the 26/03/2020 as I am self employed. I emailed a signed motivational letter with expenditure and 3 months bank statement. To date I have not received feedback on my application but instead I was called by someone stating that my account is in arrear and I need to make payment arrangements

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

26 May 2020, 12:52

Dear Nnyalleng

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply26 May 2020, 12:52

Official

Dear Nnyalleng

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's replyOfficial

12 Jun 2020, 10:46

Dear Nnyalleng

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply12 Jun 2020, 10:46

Official