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Dagma E
1 reviews | Active since Aug 2020
03 Aug 2020, 14:32
Covid home loan holiday assistance FARCE
Home loan holiday granted for 3 months - but every month for 3 months the debit order has gone off. When we call we get told it will be corrected and our money refunded and that the future debit order will not go off. Just lies. Lies. Lies.
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Standard Bank's replyOfficial
03 Aug 2020, 15:58Dear Dagma
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Aug 2020, 15:58
Official
Dear Dagma
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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