COVID 19 relief
We emailed Std bank on 25 March wrt to Covid 19 and our home loan. NO response We called on 31 March and was kept on hold for 20 minutes plus.
Can we please get a call back
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Apr 2020, 10:20Dear Eugene
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's reply02 Apr 2020, 10:20
Official
Dear Eugene
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's replyOfficial
14 Apr 2020, 13:31Hello Eugene Faber
We appreciate you bringing your concerns to our attention.
As per our discussion with Mrs. Faber today 14 April 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
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We appreciate you bringing your concerns to our attention.
As per our discussion with Mrs. Faber today 14 April 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Apr 2020, 13:31
Official
Hello Eugene Faber
We appreciate you bringing your concerns to our attention.
As per our discussion with Mrs. Faber today 14 April 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
***
We appreciate you bringing your concerns to our attention.
As per our discussion with Mrs. Faber today 14 April 2020, we confirm that the matter is resolved.
Kind regards
Complaint Resolution Centre
***
***