1 reviews | Active since Aug 2010
Covid 19 - Payment Relief extension
I app**** for an extension on my payment relief for my home loan and I app**** for a payment relief on my credit cards via the standard bank website. I got an email notification to inform me that my extension has been approved for 3 months. That was on the 14th of July. Come August, and so the credit card debit orders start running and I need to scramble to get money to make payments. Today, 26 August, A debit order runs for my home loan. The fact of the matter is that my income has not remotely gone back to normal, and I am still affected by a major loss of income in our business. Hence, I app**** for a COVID 19 payment relief extension on my home loan and for relief on my credit cards...Could this please be corrected as now I am incurring additional bank charges and fees for return debits, etc.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
