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Palesa M
1 reviews | Active since Sept 2016
24 Jul 2021, 17:16
Cover for
Hi. I have just realised that my cover for Bond account number: *** has not been activated or been debiting my account with the home loan. This cover was confirmed with Pranisha Bisnath on May the 24th. I need an explanation from STD Bank why this happened and what would have happed to me if anything wrong happed.
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Replies (2)
Standard Bank's replyOfficial
25 Jul 2021, 02:46Hello Palesa
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply25 Jul 2021, 02:46
Official
Hello Palesa
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
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Palesa M's updateReviewer Update
26 Jul 2021, 15:49Hi. Sort this out ASAP and stop with your useless empathy!!!!
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Palesa M's update26 Jul 2021, 15:49
Reviewer Update
Hi. Sort this out ASAP and stop with your useless empathy!!!!