VN
Vuyokazi N
1 reviews | Active since Aug 2019
30 Jan 2024, 10:32
courier services so poor
I this they should differentiate internet banking with ATM card I have been waiting for my card for 3weeks yet I still can't use my app or computer for any transactions. their courier company is so useless in service delivery even when I call the bank they just don't much when it comes to that.
I think you should consider your customers when appointing these delivery services. the review on DSV are so bad for a big company like you to continue using them.
Some one should be able to help me bcoz it is so frustrating to keep calling and not getting any help at all.
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Replies (1)
Standard Bank's replyOfficial
30 Jan 2024, 10:34Dear Vuyokazi,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jan 2024, 10:34
Official
Dear Vuyokazi,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***