1 reviews | Active since Jan 2010
Courier service ****
On 06/08/2024 I have requested a new shyft card due to the expired date of the previous card. Invoice SHY073535 was paid on same date for the amount of R100.
The card is still not delivered. According to the courier service they could not get hold of me on two days as mentioned in their report. Both these dates I was at home (working from home), furthermore there are cctv cameras at the gate. No courier service came on those days. These guys are clearly taking the bank for a ride, get paid for their effort, however they never pitched. I am also sure that they do have my contact nr and could therefore call, if stuck at the gate. Also of concern is that Standard Bank did not even bother to reach out to me regarding the undelivered card.
Please advice regarding the card.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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