Hellopeter
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1 reviews | Active since May 2013

04 Dec 2016, 19:41

couldn't draw money

<p>couldnt draw money or use it at cashiers. as there technical problem. didnt know about this. tried to transfer money on my cell. cant do that. if i knew there was a technical. i would made other arrangements. with LITTLE petrol had. to buy food.to drive 20 kms to buy food. what a BIG DISAPPOINTMENT. cant they notify their clients. IM VERY DISAPPOINT with STANDARD BANK</p>

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Replies (5)
Standard Bank
Standard Bank's reply05 Dec 2016, 14:13
Official

Good day Debi

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply06 Dec 2016, 14:45
Official

Good day Debi

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply08 Dec 2016, 07:11
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Dec 2016, 07:11
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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's update09 Dec 2016, 11:07
Reviewer Update

IM NOT IMPRESSED WITH STANDARD BANK THEY HAVE NOT RESPONDED. NO FONE CALL N O EMAIL.