II
Imran I

1 reviews | Active since Oct 2020

28 Oct 2020, 20:12

*******ion within standard bank.

I'm a businessman , and I've been using standard bank for more than a decade , and recently I've run into a serious *******ion problem , the bank has recently forged my signatures in order to change the policy im using and change it to another one in order to redirect my funds into different account the retirement fund , as a result of this a large sum of my money has been transfered into a retirement fund which caused my money to be stuck into that policy for the next 15 years , I cannot access this money for the years that follow and this has lead to a large personal loss of capital on my part. Both my business and my personal life has been greatly effected by this occurrence of *******ion on the banks part. This has occurred in 2018 , and I've been on hold from the bank for the last 2 years trying to rectify this problem , but it seems I'm not getting anything sorted , Authorities have already been notified and investigations are underway after an official report was filed stating that there was forgery and ******* individuals involved

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Replies (1)
Standard Bank
Standard Bank's reply28 Oct 2020, 22:16
Official
Hello  Imran,   Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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