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Aubrey R

1 reviews | Active since May 2011

20 Feb 2015, 18:06

*******ion supported by Standard bank

I sell items on the internet. So my client orders the items...i give him my bank details and he pays me...i go ahead and import the item as the money has cleared in my account.<br> then the day im about to deliver his goods ..the money is reversed out of my account.on phoning bank i get told my client requested reversal...my client said 'he paid into wrong account'' , this was lie number one.<br> Standard bank without investigating with me first reversed the transaction.<br> what concerns me is. what i had delivered his goods already...Standard bank you are ************* , ********* and support ***** !!!..i will be closing my account on monday !!!!

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Replies (1)
Standard Bank
Standard Bank's reply23 Feb 2015, 10:51
Official
Hello ATM*****,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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