LV
Luzuko V
1 reviews | Active since Jun 2021
13 Oct 2021, 13:33
Standard Bank
<div>Standard Bank protects card ******s, they did not want to release footages on when I was ****** the staff members say there was no necessity for them to release footages to the police and also the bank has been saying they are investigating my matter gave me ref *** after some days they sent me message saying they have resolved the matter I don't even know how it was revolved. When the bank did not want to help me when I was ****** I immediately requested that they should close the account I no longer want to bank with them they put the account on minus R140 now from 2019 the account is on minus R12 000 I don't know how. I used simple English that please close the account but they decided not</div>
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Standard Bank's replyOfficial
14 Oct 2021, 04:49 Hello Luzuko
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply14 Oct 2021, 04:49
Official
Hello Luzuko
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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