OC
OLGA C

1 reviews | Active since Mar 2019

09 Feb 2023, 02:21

******* service provider

Stansure what a disappointment not only do they appoint ******* unqualified and unprofessional service providers to fix your home, their staff actually go out of their way to lie to you to accuse you that you are are the perpetrator it doesn't matter what you do it's you're fault. I lodged a claim with standard bank firstly I had to fight 17 months for them to attend to my property. I then request certain documentation from the contractor which by law and I have a right to have. Stansyre then forwards me the documentation after the service provider abandoned the project, and every single certificate that was given to stansure was ********** it took me the client 5 minutes to prove in writing that every single certificate given to them was **********ly signed and **********ly completed. To stansure if this is how you treat long-standing loyal customers I seriously don't know what you are gonna do to the next customer who is a brand new customer, if this is how standard bank is operating now you know what I am disgusted I am highly disgusted and ashamed that I am even remotely associated to this company job not well done and you should get a zero rating in the entire world nevermind South Africa

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Replies (1)
Standard Bank
Standard Bank's reply09 Feb 2023, 07:39
Official
Dear Olga 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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