******* company

I got my home loan in 2013 and between 2014-15 the interest rates went up. From 2016 when the interest rates were cut my bond installment was never reduced. I contacted them again last year July when the interest rate was cut down and I was told I would see the change on the next installment but nothing changed. With the most recent huge cut I’m still paying the same installment I was paying when the last interest rate was increased. I have contacted standard bank home loans department and they have denied that they fixed my contract without my knowledge or discussing it with me. Stands Bank knows what they are doing is ******* and that a small black woman will not be able to take on a big company like them! Disgusting!