MW
Marina W

1 reviews | Active since Jun 2014

03 Sept 2018, 23:36

******* banking system

I've been a customer with Standard bank for many years, and I've come to the conclusion that they ***** from the poor to give to the rich. I've stopped payments on my account, well in advance too, and I was charged for each debit order stopped, but both the debit orders were processed by the bank. Why go through all the trouble?? Do these people that work there know what they're doing there?? I now demand the reversal of these payment!! Let's see what their response will be once they get my email.

Some higher authority should do something, it can't go on like this!!

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Replies (2)
Standard Bank
Standard Bank's reply04 Sept 2018, 01:18
Official

Thank you for posting your comment.

Your matter was escalated accordingly. We will revert to you as soon as possible.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply06 Sept 2018, 08:37
Official

Dear Marina

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Best regards,