Convenience not there at Standard Bank....Poor Service

HelloPeter

I did an internet banking transaction of R18,700 from ABSA to Standard bank on 28/02/2017 and it was a pay and clear same time transaction. The amount is not showing up to now in the standard bank account number ********** 68 but it went out successfully from ABSA same day. What kind of banking is this that does not afford its customers convenience? No apology from the standard bank. I even app**** for a temporary facility to cover for this but in vain, what kind of customer care is this honestly? Standard bank, customer's require convenience when it comes to banking not these persistent and consistent inconsistencies of poor service. I need my money as a matter of urgency, am in a cash fix now yet my money is sitting somewhere where I don't know

Please assist as am faced with a very big inconvenience here

regards

Timothy