CONTRIBUTE TO THE ERADICATION OF COVID19!!!

Item: Standard Bank
Rating: 2
Author: VICTOR S

charging R156 to deliver credit card to me from Milnerton branch ,about 5 minutes drive. I am a senior citizen and avoid to go to the branch due to the covid 19 danger to me. I have to go to the branch due to the cost of deliver. Standard Bank is contributing to the spread of the virus, specially to old and vulnerable client. STANDARD BANK: PLEASE MAKE AN EXCEPTION TO VULNERABLE CUSTOMERS. VICTOR ***

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

03 Feb 2021, 02:10

Hello Victor

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply03 Feb 2021, 02:10

Official

Hello Victor

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

VICTOR S's updateReviewer Update

03 Feb 2021, 18:58

visited STANDARD BANK Milnerton Branch . Given VIP treatment by Mr. Tshabalala.
Card not delivery to me but treatment at bank for us( my wife Lily is the account holder) was first class. Thank you

VICTOR S's update03 Feb 2021, 18:58

Reviewer Update

visited STANDARD BANK Milnerton Branch . Given VIP treatment by Mr. Tshabalala.
Card not delivery to me but treatment at bank for us( my wife Lily is the account holder) was first class. Thank you