AS
Allen S

1 reviews | Active since Nov 2014

20 Jun 2017, 09:34

Contravention of POPI

<p>If I get one more call from you looking for Mrs Simphiwe Maseko regarding her overdrawn current and personal loan accounts I am going to take you to court for contravention of the POPI act. I have told you at least 18 times that you have the wrong details and have even called you to rectify the issue numerous times. I have literally blocked every Standard Bank number you guys use because this persistence is driving me insane. I get at least 3 calls and/or SMS every day and I am sick of it. Remove me off of your system immediately.</p>

0
Replies (3)
Standard Bank
Standard Bank's reply10 Jul 2017, 12:50
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply13 Jul 2017, 11:42
Official

Good day Leazlan,

We are are to confirm that the phone number in question has been removed from our systems. I sincerely apologise for the frustrations caused.

Kind regards

Helene

AS
Allen S's update13 Jul 2017, 12:10
Reviewer Update

Lets just hope I don't get anything else from Standard Bank..