NT
Nthabeleng T
1 reviews | Active since Dec 2014
16 Nov 2020, 20:33
Contract save account that is not deactivated.
Im very very dissapointed in the service i keep receiving from standard bank. I opened a new contract save account and requeted for the one the I had from last year to be terminated TWICE!!! BUT FOR SOME REASON MONEY FOR THE ACCOUNT THAT WAS SUPPOSED TO BE DEACTIVED IS STILL GETTING DEDUCTED FROM MY ACCOUNT AND NOW THAT CAUSED MY OTHER DEBIT ORDER TO BE REVERSED!!!! AND NOW STANDARD BANK IS CHARGING ME FOR A DEBIT ORDER THAT BOUNCED YET ITS THEIR MISTAKE!!!!!!!!!! CAN YOU FIX THIS MESS AND RE-INBURSE ME THE R61 YOU DEDUCTEF FRON. MY ACCOUNT FOR YOUR MISTAKES!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Nov 2020, 04:08 Dear Nthabeleng
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply17 Nov 2020, 04:08
Official
Dear Nthabeleng
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's replyOfficial
14 Dec 2020, 13:36Hello Nthabeleng
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Dec 2020, 13:36
Official
Hello Nthabeleng
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***