MS
Mantombi S

1 reviews | Active since Mar 2018

07 Aug 2019, 10:54

CONTRACT EXTENED BY THREE MONTHS

I have been communicating with Petersen who couldn't read their statement as they are saying I am owing them R15 000 more from the contract signed. My concerned is how many blacks are being ****** because they don't send statements or call for the reminder of the non payment. What is shocking for me is the R40 000 I paid and they didn't recover the arrears, they were thinking I wont know that I signed a 72 months contract. They have done purposely for not sending me statements knowing very well that I wont remember, moreover with the amount that was outstanding if a customer has not payed the very same months, I was owing them R381 000 and the never said a thing and even the month they said I didn't pay I know myself that there was no way but unfortunately I don't have proof of that payment. Had they called to make me aware of the non payment, I would have had the receipt that I paid with as proof of payment. I am very disappointed by Standard Bank

0
Replies (1)
Standard Bank
Standard Bank's reply07 Aug 2019, 15:09
Official
Dear Mantombi Songo

Thank you once again for posting your comments.

This matter is being dealt with, with regards to your initial review that was logged.

Kind regards

Complaint Resolution Centre
***
***