Continuous Badgering and Legal Action threats when none is needed.

Badgering and threats from Standard Bank employees. No response from team leaders and continuous threats from attorney. I have communicated with Colet from Stupel Berman, as well as Lethu Mahlango (Standard Bank); ponalo.raditla (Standard Bank) and olga.evaristo (Standard Bank).

There was a payment agreement in place. Standard Bank call centre uses an auto-dialing solution, so the software kept on calling us. When I pick up the phone, Standard Bank employees stay quiet because they see that there is an arrangement in place. However, now Standard bank handed this matter to an attorney when I see no grounds for legal action.

Can Standard Bank urgently assist?