continue to be dishonest

I had this complaint up before. Standard bank asked me to take it down and pretended to resolve my issue. they lie. My father had insurance on his credit cards when he passed away. while all the documentation was being worked out (and it takes time) my mom kept paying his credit card account installments. there are probably 2 reasons she did that, in her emotional state she probably didnt realize that there was insurance on the accounts, and she just assumed she would have to pay it anyway.<br> So it turns out standard bank will pay the claim, which obviously they have no option BUT to do, but the interesting thing is that they won't pay my mom for the payments she made subsequent to his death but before the claim is processed! convenient, because the amount insured at the date of death is what is outstanding on the account. What they are settling is less than that because subsequent payments have been made... so Standard Bank is pocketing the difference. It's like insurance F r @ u D. <br> I don't know why my mom felt she had to pay it, maybe she is just a nice person. Standard bank rips off nice honest ladies who have just lost their husband, thats just wrong.