Continually ***** blocking with out notice

Item: Standard Bank
Rating: 1
Author: Ryan N

***** department continually blocking my cards without notifying or confirming transactions with me.

On top of that, the 2nd time this week when I called in, they had my previous employers office number listed as my primary number.

Like.

What kind of ***** department can't get basic information figured out

Helpful (0)

Replies (5)

Standard Bank's replyOfficial

01 Oct 2022, 15:17

Good day Ryan

Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out.

Our team will be in touch with an update shortly.

Kindest regards,

Standard Bank Hello Peter Team ***

Standard Bank's reply01 Oct 2022, 15:17

Official

Ryan N's updateReviewer Update

01 Oct 2022, 15:19

It's been 7 hours since the last time I heard that

Ryan N's update01 Oct 2022, 15:19

Reviewer Update

It's been 7 hours since the last time I heard that

Ryan N's updateReviewer Update

01 Oct 2022, 15:26

I've spent 6 hours this week trying to get through to their ***** department and no one ever answers

Ryan N's update01 Oct 2022, 15:26

Reviewer Update

I've spent 6 hours this week trying to get through to their ***** department and no one ever answers

Ryan N's updateReviewer Update

28 Oct 2022, 12:03

You guys are useless.

My card is blocked without notice again.

And the auto system can't find my details on standard bank

Ryan N's update28 Oct 2022, 12:03

Reviewer Update

You guys are useless.

My card is blocked without notice again.

And the auto system can't find my details on standard bank

Standard Bank's replyOfficial

28 Oct 2022, 14:05

Good Day Ryan

Thank you for raising your concerns with us.

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.

Our team will be in touch with further feedback.

Kind regards
Standard Bank Help Centre
***

Standard Bank's reply28 Oct 2022, 14:05

Official